- Integrity Automotive
I have heard several folks comment most positively on the quality of work performed and personable nature of the folks who work at Integrity. I just left my daughter’s car for a maintenance/materials check up before she drives to Colorado. My 1st visit to Integrity. Another facility may have found an opportunity to capitalize on marginally necessary repairs or materials. Not so Integrity. I believe I’ve found a maintenance and repair shop that I’ll certainly return to for my automobiles. Thank you!
Front desk women is a great person and very informative.
As promised, inspected the vehicle within an hour and so informed u.
They get the work done
I mentioned great reliable service. The atmosphere is friendly and they always remember my name.
So far so good…other shops just wasn’t able to make it happen. Thanks Integrity!
Fast service, good prices and friendly staff
Integrity Auto has great customer service, fair pricing and is respectful of appointment time.
The waiting room has a comfortable atmosphere and the staff was nice and courteous.
Fast, efficient and courteous.
Fast, friendly service! Very affordable!!
Thanks to integrity auto who saved my 90 yo Dad 700 on bogus charges with Mr tire!!!
They changed my oil fast and didn’t try to upsell me (they never do). Love these guys!
Theyre quick and efficient. Scheduled an appointment with them and they had my vehicle in and out of there on the same day. Friendly staff too
They were able to see me on short notice and staff was very friendly. Service was done in a timely manner and done well.
Staff is professional and knowledgeable. The service is outstanding!
When I visited Integrity Automotive I received professional customer service. I was immediately greeted as I entered the facility. The work was completed in a timely manner and I recommend this company to all needing services. Polite mechanics as well. Neat clean facility.
Integrity Automotive Is the best automotive repair shop I’ve ever truly trusted to work on my three vehicles. Their service is high quality and their prices are very reasonable. If you bring your vehicle in for service you will be glad you did.
We were treated well as always they did a good job
Great service as usual
Eric said they always do a good job, are honest ,do what they say and he respects what they do.
Cheerful service and prompt too! Been coming here for five years.
Fast, efficient and quality work. Very polite and professional.
Stop by to get a state inspection and was in and out in less than 30 minutes. Best repair shop in Locust Grove. Everyone is so nice to you.
I've found the folks at Integrity Automotive to be knowledgeable, friendly, and professional. I trust them to treat my vehicle with care and to provide the appropriate service with no upselling.
Outstanding service both service writers and mechanic. Thank you for the awesome service
Great folks to work with.
This shop is always a pleasure to do business with. I was in for an inspection and was out in less than 30 minutes. Very courteous, prompt and thorough! I try to do most of my car maintenance myself but would definitely use them for a larger job that I couldn’t tackle. Thanks again!
After an unsuccessful attempt at trying to install my own exhaust spacers as part of my Jeep’s lift (exploding and rusted bolts) I called Integrity Auto to help me out. Asked them to fix what I messed up, install the rear bumpstops I forgot and do an alignment. All last minute. What I thought would take a few hours to complete (drilling out bolts at best, replacing pipe at worst) the mechanic finished within an hour. Completed all the work I asked and had me home before dinner. On top of that, charged me only for an hours work. I was blown away by the quality of the customer service and the work done on my vehicle. I would absolutely recommend them to anyone.
We took our Toyota in because the discharge light was on and the air conditioning wasn't working. Integrity took care of both problems (alternator and air conditioning service) at a very fair price. The mechanics are terrific, and Chris is always great to deal with as well. In short, we highly recommend Integrity. They are the best of the best!
The $29.95 is excessive. I was expecting $15-20. Just to remove a screw? I have used Integrity For several years. I have been very satisfied that has merited a 5 Star review. This time only 4 Stars
Each and every time I've taken my car for inspection or any problems, I know how they're never tried to say I need unnecessary repairs, etc. They do exactly what needs done plus they don't overprice. They're fast and efficient. Their name speaks for itself.... INTEGRITY.
Very fast and efficient i will be bringing my motorcycle here to....
Very professional. Quick
Fast, friendly and professional service once again. Chris and the team were able to complete my state inspection the same afternoon, and had me back on the road quickly.
Very fast after part arrived. Let me have vehicle while waiting for part assuring me it was safe. Didn’t “find” lots of other fixes not required like other places.
I highly recommend Integrity Automotive, they’ve squeezed me into their schedule on more than one occasion and their prices are a helluva lot better than going to the dealership!!! Good people working there as well-I don’t patronize businesses where I don’t like the people.
Chris is absolutely amazing very friendly and kind. I enjoy taking my vehicles to him knowing I have no worry in the world. Chris has always got me in right away when I call him. Locust Grove Integrity rocks!!!
The work performed was done very affordable, quick, and quality of work was exceptional. I believe I’ve found the place to go for my auto repair and it is with Integrity!
This was another great experience with Integrity Automotive. It was very easy to make an appointment, and the services were performed quickly, professionally, and at a reasonable cost. Chris is always very pleasant to work with, and sincere in his efforts to help customers.
The service is outstanding. We have been taking our vehicles here for a while now and the time they take with our vehicles to make sure they are running properly is second to none.
This business lives up to it’s name.
fixes the issue and informs me of other concerns.
I’ve used this shop a couple times and have been very happy with the service.
Fast, friendly and awesome service. Highly recommend.
My new go to shop for all my car needs.
Friendly staff. Quick service.
Chris is knowledgeable and so pleasant to work with. Services were provided promptly and professionally. I love the new look in the waiting room! I always leave confident that my car is ready for the road.
That’s why I keep going back. Chris ,Jake and all employees have treated me well.
Wonderful group to work with
Very quick.They were nice and answered all my questions
Great honest and fast service as usual
Lewis said the business did everything they were supposed to do in timely manner.
I went to Integrity Automotive on the recommendation of a friend. Chris greeted me at the counter and even invited my dog to come wait inside with me. The mechanics were quick and efficient, and did not try to “up-sell” me additional services. A very good first impression. I’ll be back.
Thank you for your exceptional service! My arrival was met with smiles and a professional staff that went out of its way to accommodate me. I am certainly returning back for all my safety inspections.
In and out in 2 1/2 hours. Very pleased
Great service and friendly employees who know what they are doing. Great service for a fair price.
They replaced my brakes quickly and professionally, they also checked out a u king sound I had in the front, but the mechanic realized it was coming from my rotor. Other places would have come up with something else to charge me with, the old "get them in and start running up the bill" not these guys. I wlll be going back for other repairs.
Good customer service and good service plus fare prices
Very friendly staff. Immediate attention. Price is good.
Got me right in for an inspection and tire fix! It’s nice to be able to walk in somewhere and get these services fast and easy! Their service was fast and friendly. Thank you!
Staff are friendly, helpful and efficient. Convenient drop box to allow for drop off the night before work is to be done. Everything is explained clearly and they communicate very well with email reminders of appointments and ability to follow service history online. Prices are reasonable and location convenient for Lake of the Woods/
Super fast and friendly. We just moved here and came for a vehicle inspection based on a recommendation. Glad we did, very pleased with the service and will return as needed with our other vehicles. Not planning to go anywhere else!
Great place to get your car worked on. Staff is very nice and they fix whatever is wrong with your car. I’ve been taking my car there for years. I give it 5 star service for sure.
Jeremy said they were fast, got him in and out and everything was good.
Went for an inspection. In and out, hassle-free in about 20 minutes.
Fast service they do it right way
I like the friendliness and customer service
Fantastic experience with a courteous and professional staff. If you need your vehicle taken care of quickly - and want it fine right - go here!
Chris is an automotive pro.. he is always helpful with any auto issue or question. I would not go anywhere else!
I own a local plumbing business with my wife. Our service van was experiencing Some AC issues. I gave it a try myself to fix it and ended up making it worse. I took in the service van at 8 AM and by 930 everything was fixed and ready to go. I thought that I needed significant repairs and turned out that I overcharged the system. Everything went smoothly from beginning to end five stars
We have been going to Integrity for 6 years. They are not only excellent in service but in making you comfortable I would recommend them to all my friends I would not use anyone else
Integrity is a welcoming repair shop and services my vehicles expertly. I bring my automobile in at 7:30 am in the middle of the month and if nothing is wrong I am walking out to drive home about 8 am. The new waiting room and coffee bar is a bonus!
Good friendly people and good knowledgeable mechanics! Have enjoyed working with Chris and his folks for years! Recommend them to everybody!
David said the staff person who checked him in and out was very friendly, they did what he asked, called when they were done and he absolutely recommended them.
My oil change was fast and friendly like always
Mark said they provide exceptional service.
I’ve been a customer for years. They are good mechanics. Fair. And the customer service is great.
Helpful and prompt
Integrity provided me with a timely service reservation and then took my car on time and performed the state inspection and oil change quickly and at a reasonable price. I was in and iut in less than 30 minutes.
With a busy schedule and limited availability to service vehicle, Chris was extremely helpful in accommodating an oil change and brake service with less than a days notice.
Integrity it was originally recommended to me by a close friend. I am now back for the second time and I am just as impressed the second time around. Professional, forthcoming information about your car, price is always right, turnaround time impressive..
I will definitely be coming back to this place Great people & the work is done right
Usual outstanding service!
Couldn't fix something on my car until something else was taken care of first. Checked out my problem, and told me what to do. (At no charge!)
Took my car in for safety inspection and oil change. Service was quick and great customer service.
Everybody at integrity is very attentive informative!
Inspection, oil change and AC serviced. Done in record time.
The folks at Integrity are a good team and provide efficient and thorough service. Highly recommended.
Came in for simple job-balance all four tires. I was greeted with a smile and very knowledgeable staff-made the appointment in person. The day of the service I was greeted by name (very impressed!), and service was completed in time. Picked the car up and the car drives smooth as a ship!
Fast and friendly service.
Good honest service
Mary said they are always fast, thorough and the prices are good.
Always accommodate my schedule. Reasonable prices. Great customer service
All work that was needed was diagnosed and completed within my scheduled appointment.
Definitely would recommend to anyone in the area. Great customer service. Waiting area was nice.
Work was performed as requested and completed on time
Made Appointment when arrived Vehicle taken into shop in timely manner and service was performed on a/c system in very timely manner. Staff was very friendly.
Got in and out easy. Staff very friendly.
Shawn did an outstanding job installing this system in my 2011 Camaro. I can not thank you folks enough for the best automotive service that I’ve ever experienced.
Speedy service and kind professional staff.
Thank you for your knowledge, experience, and care when diagnosing and repairing our 2005 Jeep Wrangler. Our lifestyle of off roading this machine and it’s reliability is contributed to your actions of isolating equipment before it fully fails.
The Staff at Integrity Automotive are very friendly. The quality of work and service was outstanding. This was my first visit to Integrity and I will continue to use their service on all of my vehicles.
The staff is always so friendly! I begun going there for a state inspection and have gone there ever since. My husband and I have been happy for every interaction we’ve had. We’ll keep on coming back and recommend to others! Thank you for the awesome service!
You cannot tow your boat unless your trailer hitch wiring works. Integrity got me in quickly, diagnosed the problem, got the parts in overnight and had me going the next day.
Super nice people from Chris greeting you at the door to the persons who takes care of your vehicle. I called, they got me right in and took care of the service in a more than reasonable amount of time!!! Great place!
I called for a misfire on my truck. They got me in same day and $500.00 under quoted price. Awesome service will be back. Dr. C
Thank you for getting my vehicle in so quickly. I'm sorry I didn't find you sooner but I'll be back here on out.
Nicholas said good experience, nothing wrong with it.
Clean waiting room and friendly environment. Always willing to accommodate you.
I came in for oil change an inspection, everyone is very nice an respectful. I was in an out in 30mins. It is very clean an comfortable. Yes i will be having my car taken care of here.
I brought my wife's car in for the 100K service. We had an appointment. I had a telephone call within an hour of the services required by Toyota for the Avalon Hybrid. The car was ready within 2 hours and the price was very fair and reasonable.
They do a great job and are always professional
Chris was awesome. Got me and out and back on the road. Will be my go to place for my cars.
The service was performed quickly. And I loved that I had them check my brakes and they found nothing wrong. Instead of lying to make a buck. Honestly is everything.
Brought my car in for an inspection. Integrity staff were very courteous and completed the inspection quickly.
Chris is great, so personable (when making appointments, talking about what the vehicle needs), and the mechanics are just tremendous...they do good work. And the charges for work are consistently very fair. Great shop!
Very efficient and do pretty good work.
Honest and quick
Spoke with Liz.. She said the technicians were very helpful and accommodating.
Michelle said they've been pleasant to deal with.
When in for a state inspection and it was very quick. Very spacious waiting area, and even have seating outside. The staff is very friendly. I will definitely be bringing my car for any other car services.
Great work! They get you in and out...
The folks here are courteous and provide their service with a smile. I’ve taken my vehicles here multiple times and have not been disappointed yet. Fair pricing and a smooth turnaround on service.
As I said above, Chris and Cara are fantastic, always providing kind and Professional Service that I can trust at a fair price! They represent your company well! Very respectfully and most appreciatively, Tom Alexander
Spoke with Michelle. She said they are always very accommodating. Her husband called yesterday, got a same day appointment for an oil change and was home in less than an hour. She feels lucky to have such a good service place available.
I have confidence in the work performed. We have three vehicles and Integrity gets all of my business.
Came in for an inspection and was in and out in less than twenty minutes. I will definitely go back.
Nice new waiting room. Good service!
Great friendly professional service.
Awesome service and customer service experience!
They did a great job on my BMW!! Thanks so much.
I have been band aiding my Town and Country minivan with the help of Integrity Auto. Lots of nickels and dimes, but I really like my car. Last time in was to fix oil leak and replace pan. Unfortunately my exit ticket tells me water pump now needs replacing so the “leak” is not quite fixed ... Now the usual nickels and dimes have turned into quarters!! Doing my best to help local economy.
Integrity works on my vehicles regularly, and they always explain the issue clearly, give me options (if there are multiple options), and do the work quickly. I have found the prices to be very reasonable, and I don't ever feel as though they are overcharging or trying to add on unnecessary repairs.
Done well and quivkly
Love Integrity! Chris and the crew are print and thorough.
I went to check in. Went back to my van to get my purse out, they got in to pull it in the garage before I was could get it out , lol. Great service!!
Went to integrity auto to get a state inspection and it was professional and very friendly who didn’t try to take my stimulus check which I never received.
Friendly staff with great service. Also very trustworthy.
Well done and quickly completed.
This was my first visit to this facility. The service was fast and the staff members were warm and inviting.
Treat customers well and considerate
My car died near Culpepper, 2 hours from home and 2 hours from my destination. AAA came to tow our vehicle and recommended Integrity Auto. When the car arrived, Chris immediately reached out to me and even came back after they closed to let me in to get items out of my car. My car was ready the next day by noon. Friendly, quality service. Couldn’t recommend the folks at Integrity more highly.
Very good and fast service. I bring all of my cars to integrity!!
Fast and friendly service at an affordable price.
Always a pleasure when I need service
Manager is very helpful. Tries to give/get good price on parts and work.
Fast and professional! Thank you
I asked about having the car aligned. They told me it was not necessary for a couple of reasons. Many auto repair shops would have gone ahead. This convinces me that they are honest! This was a very pleasant and positive experience!
I only go to this company, there a damn good shop, so if you need your vehicle fixed, there the place to go simple as that, they’ve taken care of me every time, so thank you.
Got my inspection completed this morning. Service was great, friendly and fast.
Been with you all for years and never let me down!
Only went there for a state inspection but the customer service was great. I was in and out of there. Affordable price as well.
The people are so nice, professional, their work is always well done, including explanations whenever a problem is found. Tire light going on and off, they found the nail in the side of the tire, which even the tire place couldn’t find. Fair pricing and just easy and nice to deal with fir any car issues.
They we're very professional, extremely polite and very personable. They made the visit extremely easy. The work didn't take an excess of amount of time. They offer a discount to military, which is a big plus. The work was completely successful with no glitches. Just an overall pleasant experience.
Always promo, professional service at a reasonable price.
This place rocks I called this morning spoke to a gentleman forgot his name but he was definitely professional told him I had a light bulb out on my corvette would they be able to replace it he said yes since I live behind this place it was convenient, I get there I was in & out like swim wear ..... very satisfied with the staff
Took me in right away and did a great job. Friendly and fair!
I love support local businesses. Integrity Automotive is great, fast and trustworthy!
Integrity Automotive is an amazing repair shop. The staff is friendly and professional, the mechanics are great and the quality of work is second to none.
As always I was treated like family. I was quite impressed with how fast my car was fixed. I had another issue with the car and I received a call to let me know and they still had it finished in the stated timeline. I definitely appreciate the honesty and integrity of the staff and business as a whole. I will continue to support Integrity Auto as they have always taken great care of us. Thank you again!!
They always give the best service and value you, your car, and your time!
Great customer service
Martha said her experience was excellent. Martha said she didn't have an appointment but the employees got her in right away.
The service was amazing! Fast and courteous
I brought it in for an unknown metal on metal grinding on right forward side. Diagnosis was rust on brake discs. New pads and discs. Asked Chris if grinding sound gone. He replied yes. Drove home and heard the same sound. Upset Yes I am. I could understand thinking brakes and rust. Do not understand not road testing.
Always pleased with Integrity The owners know who you are when you call . They always try to get you in as soon as possible The staff is great and fast. I have been going there for several years and I am always pleased
Very accommodating and friendly servicev
My husband took my SUV in for oil change and to replace a headlamp. Hubby said everyone was very helpful and price was very fair. Love living so close to a great auto service shop. Will definitely return.
I met Chris for the very first time and he found out I had many questions concerning my vehicle. I appreciated that I did not feel talked down to and he was extremely helpful in his answers.
Always feel relaxed in the knowledge that this is an honest place.
I turned my car in for maintenance, dropped off (at least twice now) the afternoon before, to be serviced the next day if needed, and it was done same day for a fair price! I am very pleased with Integrity and highly recommend them for your vehicle's service.
Fast and friendly service at an affordable price.
Usually other places took 2 hours just to change my oil but not here. It was less than 30 mins. Great service.
Integrity staff are professional and also very pleasant. There was no waiting and my car was ready in a very short amount of time. Waiting room (despite some renovations) was very clean and chairs were spaced apart following CDC guidelines. All the staff wore face masks.
The service advisor, Chris was very attentive to my needs and offered good advice. Since I got there early they were able to get me in right away and gave me the diagnosis before my ride came. I was called a couple hours later that my trick was ready. Thanks my truck feels brand new.
Knowledgeable friendly and show they care about the service you need. First time in but I will be back!
We always feel welcomed and the employees are genuine and courteous. I’ve never had a problem with getting an appointment when I’ve needed one. Thanks
They changed my front tires, did an alignment and inspected my 2011 Chevy Camaro. Car is handling perfect now. Great service and a great rate
I take my vehicles here for everything. They are the most honest mechanics we’ve found in this area. They always do a great job and we are always very satisfied.
I was able to get a quick appointment to have my van’s heating (should say non-heating!) checked. My car was ready in thirty minutes and I’m toasty warm again. I’ve been using Integrity since they opened.
Great customer service and quick service! We will be back. Thank you!
Cari said they did the service on her vehicle and feels if they had been good mechanics and gotten better service, she would have know what might happen. Two weeks after the service her transmission blew up and had to have the vehicle towed back to them. She told them that the gears were jumping when she switch from first gear to second and feels if they were good mechanics they should have known and told her something like this might happen. She was told it would cost her $2,500 to fix it and decided to cut her losses and get rid of the vehicle. She had several other services done to the vehicle prior to this. She was not thrilled and is not recommending them.
I went in for a state inspection. I was in and out in 20 minutes! Friendly service.
Service was fast and fixed my issue without charging for a bunch of things I didn't need
"Once, again, personnel were informative and friendly, and the repair and maintenance was well done and for a reasonable price. That's INTEGRITY." - David F.
I miss the convenience of the automotive shop being nearby but it is well worth the drive to go to the new location to get my car serviced. This is a top notch company and they need more recognition for their superior work..
We have taken our automobiles to Integrity Auto several times in the past years. Chris is always very pleasant, knowledgeable and prompt in the work he does. His rates are very reasonable. We are thankful to have this business in our neighborhood.
For the work I wanted perform on my '65 Chevy Truck they were able to accomplish and made sure to keep me informed of other potential work that I should consider!!
Great Service, Quick Turn around, Friendly Staff.
Went in to have a hitch receiver installed and the staff were friendly and professional. Smooth drop off and pick up. Great work all around!
Mark said they were fair and did his work in a timely manner.
Everyone was very professional and polite. Someone held the door open for me, which is usually nice and appreciated, but that’s pretty unnecessary in a pandemic and I’m not visibly disabled.
Timely service and polite people
no problems. always a trusting experience.
Integrity auto was fantastic! They were able to give me a fair price on my oil change and get it done in the same day!!
A friend, a certified BMW motorcycle mechanic and a lawyer, once said to me that a top auto mechanic included equal parts technical knowledge, and art. I think he was correct. And, as a relatively new resident of Spotsylvania County, I believe that I have found just the place which employs such people. Integrity has done a fine job in keeping my 2015 Buick Lacrosse in great running order. I have been especially impressed with Jake and his ability to locate and fix difficult problems. I recommend Integrity Auto highly.
Narpturally friendly and efficient.
Integrity Automotive has been providing me with service and repairs for years. They do excellent work and a very reasonable price.
Integrity is the place to go for professional service. Staff are polite and provide quality customer service.
Always friendly, always willing to please, facilities always clean. Excellent service and they know what they are doing. Thanks!
I’m a regular customer and highly recommend!
Keith said they treated him nice .
Great service, Great price. No different than talking with family, super friendly.
Staff was very courteous
I arrived on time and my vehicle was worked on right away. They were knowledgeable and got my truck done quickly. Fair price for an oil change as well
Inspection done in a fairly timely matter. Replaced my wiper blades. All good.
I needed a state inspection for my vehicle and after trying two other places in Fredericksburg that were booked up, I called Integrity to see if they could get me in on a Saturday. I called, spoke with Chris and was told that they had one car ahead of me but could get me in. When I arrived they got me in and out in under 30 minutes. While waiting I noticed they had sign on the door stating they would not be taking any new work or inspections because they had construction being done in their lobby that day. They were so considerate to take me in anyway. I had a very nice conversation with the owner and Chris while waiting. I will definitely be returning for future service our vehicles.
You can't find a better place to have your car serviced. We bring all our vehicles there. Chris is always so helpful and gets the appoinment that we need.They won't tell you that you need something fixed if it isn't broken. They won't overcharge you, they are nice, honest people. Call for an appointment, you won't be disappointed!
I took my vehicle to the Culpeper and Locust Grove locations, both for separate issues. When I arrived at the Culpeper location they got me in fast and without hassle. Later a separate issue arose and I took my vehicle to the LG location where it was close to closing time and they stayed a short time later to help me out, not many places would ever do that! They helped me with a very unconventional problem and at little cost compared to other places. I think I found my new favorite place to bring my vehicle without getting hassled and at an affordable price!
Chris and his staff are always so friendly and professional. Chris keeps us informed on everything that has to be done from start to finish and always finds the best price for our car needs. We will never take our cars anywhere else.
I've taken my car numerous times and they always tell you the problem and the cost prior to the repair. I trust them and that means a lot.,
Made appointment to check on tire with slow leak. They started work right on time. Quickly found problem in part of tire that can’t be repaired. I needed to get a new tire somewhere else and they had several recommendations. They replaced tire and filled with air. No charge!! Both cashier and technician were friendly and professional. Will definitely give them future service opportunities.
Always great service and great people!
The repair was was accomplished in record time.
I had the air pressure light on and scheduled a visit the same day. They took care of the problem with no charge to me. That's great customer service!
Jay said every time he goes there, they are nice and courteous.
I had made an appointment about 1 1/2 weeks before I came in and I wad glad that they were ready for me! When they saw how sleepy I was after working all night they even made me a cup of coffee ! Had the car ready to go in less than an hour! Thank you so much 😊
Spoke with Ashley. She said they have only had one issue with the business ever.
Great service and the service was delivered with in the time quoted
Randolph said he thinks they got the job done.
Steve said very satisfied. They are very helpful. They take care of him. They don't try to rip him off. They do good service. They are very friendly.
Personable. Understanding. Great work. Thank you.
They always stand by their work. I needed brakes checks , they turned out and they were bad, they were under warranty and they fixed for no charge. Great service
They do not overcharge for their services. The people have great customer service and work efficiently! Thank you Integrity Automotive! You really live up to your name!
A quality service center.
Dropped off at 9am, ready at 10:30, thank you for the snappy service.
In and out within 20 minutes. No fuss. Very professional and courteous.
In and out quick ,when repairs are needed done well and fair
Chris is absolutely amazing. The guys are always very respectful and also gets you in and out in reasonable time. I absolutely love going here.
Integrity always does what I need fast and is honest about the process. Glad to have them in the neighborhood.
Serge said they did a great job and they are really nice people. He has already recommended them.
Karl said he was in and out in ten minutes. He uses them for vehicle inspection.
Wait time is always short & staff is efficient & friendly. Service provided is always excellent.
I just moved to Lake of the Woods and my headlight bulb blew. The car manual made it look easy to change but it was almost impossible. I called when they opened and they took me the same afternoon and fixed it quickly. Everyone is very friendly there. I will be using them for my routine maintenance in the future
The guys working there really to a great job. Thanks for everything. Rusty
Great service from Integrity Locust Grove continues! Chris got us scheduled for our annual inspection yesterday, we took the car in this morning and he called and said it was done before 11:00–great service! We recommend these guys to everyone we know!
Going to Integrity Auto is easy and they do great work. Calling in to get an appointment, I was greeted with a friendly positive voice. That same friendliness is evident when you bring the car in and (since we leave the car there) and pick it up.
Do a great job in a timely manner. Super nice owner. Great customer service!!
I went in for a state inspection and they had gave me an estimate of about an hour. When I made it there I was greeted kindly and was assured they would be with me as soon as possible. Me thinking It was going to be more than 30 minute of a wait, decided to wait outside. Not even 10 minutes had gone by and boom they were outside ready to assist me with my car. Their service was great and they were very kind in attending to my business.
Had a serious mechanical issue with vehicle. Keith, owner, offered alternative that would save $2,000. Caveat: Alternative would not be permanent fix, but that was okay with me. Problem solved, money saved. Integrity in Culpeper did work on my RV several years back. Very satisfied with that work. So, integrity is throughout Integrity Automotive.
Patrick said they give good service. He believes they have integrity and they are pretty honest.
work started per appointment time; was completed swiftly; car clean and paperwork timely.
Ben said they were really good. They are nice staff and he got a good vehicle.
Great customer service. In and out in the time they quoted me with a fair price. I have had a good deal of service done always quality work at a fair price.
PRICING WAS RIGHT, WAS BALE TO DROP IT OFF AND COME BACK LATER AND THE WORK WAS DONE. IF WE HAVE TO GET MORE WORK DONE IN THE FUTURE, WE WILL BE BACK.
Got my state inspection in record time. Earlier appointment with another vehicle with oil change was quick and well done also.
It was our first time at Integrity Auto and we had a very good experience. We will be back!
The service at integrity is outstanding. I was in there today and waited less than an hour to have my oil changed. I recommend this business to my friends And all have been pleased.
I was able to get my brakes repaired. Same day service at a decent price.
Excellent customer service. Chris the manager at the Locust Grove location is great, got my Jeep fixed in a timely manner and even managed to do it for less than originally quoted.
Jim said they are always fair, fast and have good customer service.
Inspection, Oil Change, and Rotate
Integrity has been consistently excellent for my family and me.
Very friendly excellent service fair prices
My aging H3 now requires periodic service because things are wearing out after 225 thousand miles. Integrity has serviced the old girl for the last two years and has always been clear on cost and schedule. The staff is courteous and keeps its promises.
Was in and out in 20 minutes tops.
Aired up a flat tire and drove in this morning. Was out in less than 20 minutes. Nice to have fast service close by
Walked in and asked for a safety inspection. After a short wait it was accomplished. I needed a repair and that was finished today also!
Had my truck in for an oil change and state inspection. Dropped off in no time and they called when it was ready. Orverall a good experience.
quick and efficient inspection
Keith was so good to us today. Called on Saturday morning and took us right in. Looking for a leak. Found nothing and charged nothing!. Great people!
Marilyn said they did a good job and they took care of her.
Chris has always helped me when I've been stranded, I greatly appreciate him aleays bailing me out so I can get home on time and without stress!
Quick and efficient
I took a car that I had purchased to have it checked out. It was unsafe to drive. They made me a detail list of issues and I was able to get refunded. I can’t thank them enough
Sharon said they are always very polite and do a good job.
Several specialists have attempted to isolate and troubleshoot electrical issues on this vehicle.... Thank you to those who work at this business who are able to identify, repair, and resolve...
Convenient, friendly, honest, clean. You couldn't ask for a better place to spend some time and if they aren't slammed with business have a good conversation. Chris has a good operation!
Takes me at least two hours to have my vehicle serviced at the dealer, including drive time. Integrity is close by my residence and usually takes only 1/2 to 1 hour to complete.
They had my car in and out before I even knew it was gone. I love these guys.
Great people, service and prices. Go to Auto repair facility in Locust Grove Va.
Excellent prices and friendly service.
Spoke with Adam. He said David was very pleased with the services.
I was there twice this week, 2 different cars. They were fast.
The staff at the locust grove location are very professional, kind, and understands your vehicle.
Great customer service. In and out in less than half an hour.
I had been going to Mr. Tire for many years, but they started getting very slow at doing my state inspection (3hrs plus). Took both my cars for inspection and oil change to Integrity this month and both got done in around an hour. So from now on, I'll take my cars to Integrity for my service needs.
I recomend regularly
They were unable to fix my tire but checked it and didn’t charge me
As always, Chris at the front desk is friendly, informative, and all work was done quickly and well!
the inspection went well no surprises, that could not be explained, they were courtesy and prompt with calling with the estimate and the time frame to complete the work. All is well and my car is running smooth and quiet once again. Thank you Team Locust Grove.
They provide great service and friendly staff.
I love Integrity Automotive! It is within close proximity to my home so any time I need inspections or work done on my cars they let me drop it off over night and pick it up the next day. The service is always quick and prices are always reasonable
One of those places -where you can trust them to do what you need, get it done right, on time, and not rip you off.
My wife and I have been consistently pleased with the repair / maintenance work done by Integrity Automotive personnel.
Michael said the business has great people to work with.
George said that they're good people and they have good products. He gets his vehicle back quickly.
They always try to work our vehicles in, around our crazy schedules. Having Chronic health problems can make each day unpredictable. The staff at Integrity take to to listen and also arrange for our cars to be serviced. Thank you! Would highly recommend
Spoke with Ed. He said it was great service and done on time.
I called prior to check on the wait and was advised there was only 1 car ahead of mine. The inspection was completed in 30 minutes and the car passed. Very good service.
great! Great customer service :) they honestly go above a beyond for their customers :)
Excellent service from all staff members. Good workmanship and customer service is emphasized.
Needed brakes fixed. Quick service, reasonable price, good job!
I've always been treated well by this business. They have given honest assessments of the problems with my vehicles and a fair price to repair them. Recommended.
I needed to get an inspection done ASAP as my inspection died in May, and once back in the office this car would be my primary driver. I called 5+ stores and appointments were being booked 1+ months in advance. If I wanted to drop it off that was fine but it would take 24-48 hours to complete. I called integrity and a very kind man answered by the name of Keith. He said “can you be here in an hour?” Come to find out that Keith is the owner filling in for his employee. Getting to speak with Keith in the waiting room we got to talking about why he chose integrity as the name, and the industry. I left with a very affordable bill, new inspection, light bulb replacement, and oil change. Needless to say I will continue bringing my car here. Thank you!
I had a suspected leak in my tire. They found it and determined it was unrepairable. They wouldn’t be able to I fix it right away, so they recommended a competitor to get the job done right and quickly to meet my needs. They also didn’t charge for inspecting and finding the tire leak. That’s fair and honest business in my eyes. Helping the customer get on the road faster, even if it meant losing business. Will return for future needs.
We wouldn't trust anyone else with our vehicles. They are very friendly and extremely fair in price. I love that they are family owned business and will do anything to make sure you are taken care of in a timely manner.
Spoke with Barbara. She said they have always gotten good service.
I was greeted at the counter by Keith who was cordial and very accommodating. Keith asked that I arrive at a desired time, and I was in and out with mission accomplished. I will return for future automotive services. Thank you, Ron
Excellent customer service and reasonable prices
They the best place to go to wen u need a inspection and plus they tell really wat u need to pass the inspection
Comfortable waiting area, very friendly staff, good prices & quick service!
Scheduled inspection was done in a timely manner. No problems.
As always they are awesome would not go to any other place
My wife's Subaru had two nagging problems which I could fix but then the indicator lights resurfaced in a matter of days. Integrity checked the car over and diagnosed the problem and then resolved it in a timely manner.
Chris is great! Very accommodating Flexible with scheduling Honest Quick turn around
Great service and easy to find locality
Very pleasant staff. The waiting area is very clean Which includes the front counter. I am of the female sex and not afraid to set my purse anywhere in the waiting area or sit anywhere in the waiting area.
Did a great Thorough job. Had no appt. dead battery. Had car ready next am
Fast & Friendly Service.
They are friendly and courteous. I had a 7:30 appt and they took my car back immediately. They were finished with it in 45 minutes and the cost was very reasonable. Couldn’t have been more satisfied and I will definitely take my car there again.
I’m new to the area , I have frequented this location several times over the last year ! The service has been outstanding and consistent! They are kind , professional and fast !
Shop manager Chris is honest and committed to the customer. This shop in Locust Grove is dependable and has developed into a very positive local business.
Chris was very polite and professional; he scheduled our car and the service was great. We got our vehicle ahead of schedule.
After a few visits to the repair shop with compressor failures (2) and an improperly installed seal (stuff happens), my vehicle is still cooling the air in my Suburban. The warranty work was all at no cost. Evidently quality control on refurbished A/C compressors for a 92 Chevy is not close to perfect. Except for the loss of use of my vehicle while being repaired the service was as expected.
They are always professional and their work is impeccable
We were traveling through from another state We had a brake problem with no idea who could help us - no idea who to trust They ended up staying open a few minutes late in order to get us safely back on the road again
I love integrity. They are so quick and friendly and make it extremely easy to leave your car securely and pick it up at your convenience
Fast and friendly
Thanks for service and inspection last week. I needed to sit and wait for my car, rather than drop off; I appreciate your accommodating me.
Ben said he was satisfied with the service.
I’ve been getting my Jeep and Van serviced there since I moved to the area at they've always been extremely friendly and fair. We have never had any issues and appreciate their knowledge and efficiency.
Chris the manager took good care of us when I brought my wife's car in for inspection and oil change only fixed what I knew already needed to be fixed to pass and good prices too will bring my other car there next month
Always there when I need them
There was a small discrepancy in what they quoted and what they charged. They immediately honorEd their word and adjusted the price to suit what they said on the phone. The work was done quickly and on time.
Associate at the desk was customer oriented and friendly. Listen to my requests and assured me all would be taken care of the same day. My truck was available before it was scheduled.
The staff at Integrity is great and the service is excellent.
It's always risky to take your car in for it's annual inspection. I trust Integrity Auto not to find unnecessary repairs and they came through for us again today!
They live up to their name...Integrity
Michael said he has been going to the business for several years and they were very honest with him.
Had a service performed today. The staff is always very friendly, the shop is clean and in order. I was in and out today quickly. I've used the shop for the last several years and never have I been disappointed. Chris at the desk is very thorough, he explains all of the details in a kind and efficient way. The techs out in the shop are always pleasant. A good mom and pop shop. Thanks integrity..
The quality of service and customer communication is what should be expected from an auto-service provider, as well as a clear and honest assessment of any auto problems/issues; that kind of customer service is exactly what I recieved and appreciate.
Guy said they took good care of his vehicle. Chris and all of them are good guys and he will be back .
Oil change was done quick and they even noted I was missing a lug nut. They ordered a new one and met me in the parking lot when I pulled up to put it on! Very friendly and affordable!
Got our annual inspection and oil change. Later I added parking brake adjustment to the services. Services were completed quickly and I was promptly notified.
Took my car in for a scheduled appointment for oil change, tire rotation, fluid check. Was in & out in 45 min. I told Chris I would be driving to MA next week. They did a very thorough check & assured me it’s good to go. Fast, professional & reasonable prices. Highly recommend!
Appreciate the kindness and they are respectful
We like to support local bussiness. They have a good reputation in our community. Good service.
Always friendly and great service.
They took one of my cars for an emergency repair and one for something more routine. Both times the service was fast and done right. Nice people. I have no complaints.
Very satisfied with the management and mechanics as they truly have the knowledge and skills to diagnose and repair our alternate personality - Jeep Wrangler LJ.
Excellent service, thank you
Shannon said she deals with Chris a lot, every time she comes here he's always pleasant.
William said they are great people and they do a great job on his vehicle.
I have been taking my car to Integrity for quite a while. Never had any problems with the service and staff are polite and professional. Will continue to use their service.
very friendly and informative crew.
My company uses the enterprise maintenance system and integrity auto is one of the choices I have. After Trying several other local shops I settled on this one because they are always accommodating I don’t have to wait very long and the work is always done properly
Only came for State Inspection - fast friendly service
Had new tires mounted and balanced. They were very accommodating and fast.
Even though they had a full schedule they got my inspection completed that day. Always friendly and a pleasure to deal with
The service is great. The people are friendly.
This was a simple replacement of a spoiler air fixture containing the upper brake light on the Honda. Now the truck is 13 years old and this part had not shown any issues. However it apparently had been loosening and literally blew off in a severe crosswind crossing the Causeway to Kitty Hawk. Yes it is now fish food. Replacement took more time than expected b/c of parts issues with Honda - not unexpected, but the new part matches the rest of the truck and now fits perfectly. Anyone else with a old Ridgeline needs to inspect the mounting and determine whether it remains secure. Ask Chris in Locust Grove.
John said this business worked him in and repaired his vehicle quicker than they said that they would.
Service was quick and efficient. Very polite and professional.
Dropped car off because it was making intermittent scraping noises and they offered complimentary shuttle service both from and back to the shop when they had diagnosed and fixed the issue (new front and rear brakes). As a single Dad with kids, this service was greatly appreciated and prevented me from having to walk and made me a customer for life!
Excellent Timing Service completely 👍😊
Brought my truck in for an inspection, and was able to get it in and inspection was done quickly and fairly.
I dropped my car off mid-afternoon with plan to have them work on and pick it up next day. They were able to get all the maintenance done (quite a few tasks) in a few hours and I picked up my car same day, before closing. The pricing was definitely reasonable. Glad to have this shop nearby!
Great staff, always great service,, and everything done in a timely fashion
Chris and his mechanics are absolutely the best I have ever dealt with.
Raphael said this business's service was good and they were timely. They originally told him they couldn't take him and then they were able to fit him in. They had good customer service.
Randy said he recommends this business for service,
Very fast, friendly service!
The staff and service is always great! I will never take my vehicles to any other place. The staff makes you feel like family and they NEVER try to get over on you. They live by their name and truly has integrity!
Brought my car in at about 7:40am. Had a car for service in front of me. Asked them to give me an idea on my brakes. They found I needed some bulbs replaced and now I know what is recommended on my brakes. Was around what I thought I’d pay, was below what my last shop would have charged.
Called for an inspection. They are first come, was in and out in less than 20 minutes.
Honest, local business who you can trust to do what they say they're going to do.
It didn't take long. Great service and the price is fair
Quick service and courteous
Excellent, fast service.
Gerald said he thinks they did a good job and they did it quickly.
Had state inspection performed and I was in and out in no time at all. Very friendly and willing to help. Thank you
I brought my car in for servicing and to be inspected. I called that morning, and scheduled an appointment for 1pm. It was expeditious, and as usual, they did a great job. Thank you.
As usual, a pleasure to do business with Chris/ Keith. This comes from a retired auto mechanic/ shop owner who knows what it takes to run a good business.
This was my back up service place. With the pandemic coming on, it may soon become my first choice. Thanks for timely and good service.
I have always had Good experience here at integrity the people are very friendly and the prices are very reasonable
Good customer service
George said he has worked with this business before and they were very convenient.
Excellent and speedy service!!
very happy that Chris and his team listened to my concern, found the cause of the problem and corrected it. They then took the time to drive the truck to insure the problem was corrected. I trust all of my vehicles to this business.
I know the guys at Integrity will treat my car like its theirs!
Chris was incredibly helpful. He went way beyond the call of duty to help.
Easy to make an appointment. Prompt service. Finished quickly. Friendly staff. Honors Military with a discount! I will return for other services!!
Jimi said the technicians are very honest and actually care about their customer as opposed to just trying to make money as with some other repair businesses. They do a really good job.
James said they have used this facility prior, they're straight forward, they took care of them well with out trying to over sell or up charge, and they did the work.
Always great service. Would not take care anyplace but Integrity
We won’t take our vehicles anywhere else. Fair pricing, availability, jobs well done and the employees make Integrity the Best! Thank you for being here!!!!
Integrity has always been honest and straightforward! I enjoy working issues with Chris as he tells it the way it is—honest, to the point and always professional!
Chris gave me the name of a tow company near by to have my car towed in a prompt manner. Although they were not able to fix my car I trusted his recommendations. The car was then towed to the Mercedes dealer!
First but will not be last time getting my car service.
Chris went extra mile to fix my car
Integrity was all that and more. They provided quick and efficient service... and they provided me with a heads up that my front rotors would need in the near future.
Great service at a fair price!
Had an axle back muffler installed on my 2018 Ford Mustang EcoBoost and all I can say is "Job well done". Chris kept me informed about the process and delivered as promised. Look forward to doing business with him again!!!
Hello, our visit to Integrity was very pleasant! They are friendly and efficient... They didn’t mess around, and we were out in a very reasonable amount of time. Thanks, Denise G
Everyone is always honest with me about what needs to be done to my vehicle. Time is always taken to explain things to me.
Prompt service, friendly, courteous, professional, great location, answered questions. Highly recommend to friends!
Rarely do you find a business that lives up to its' name, but I found one, Integrity! I have had many dealings with Chris and the staff and have always been satisfied both with their work and their reasonable prices. However, the most impressive part of their business is their honesty. If you don't need it, they won't sell it to you. If it ain't broke, they won't fix it. And, if you want to do something foolish, they'll talk you out of it! Go to any dealership and see if that's the kind of hones answers you'll get.
Great service and great price
I recently moved to the area, and have sought service from Integrity several times. My experience has been that they are knowledgeable, honest, and economical. Service is prompt. Advice is spot-on. Friendly and reliable.
Excellent customer service
Your guys are confident and go out of their way to make the customer happy and feel they are in good hands.
From the initial correspondence through the entire process, Integrity management and staff customer service and quality of work was great.
Went in for a state inspection and then mentioned I had a tire that was leaking. They fixed it in no time and gave me a great price. Very friendly and helpful!
Needed to get a tire replaced, but they were able to patch it instead, also got battery replaced. Go to them all the time, continued great service and friendly staff.
I am a new resident in Locust Grove. Finding a new mechanic to service your automobile can be a daunting task. A good friend recommended integrity auto repair, so I decided to give them a try. Chris the gentleman running the show up front was extremely friendly and knowledgeable. Integrity provided me with a favorable estimate and delivered the car back to me in the timeline that I was told. I felt extremely satisfied with my experience, this is often something that never happens to me after receiving service at a dealership. Integrity has my business from now on. Thanks!!!
They did an excellent job and the prices are very good.
Very cooperative in working with our schedule for the appointment. Extremely prompt when I arrived for the appointment. Thorough, quick and pleasant with the inspection.
Ellen said this business is fantastic every time she goes to them. They are professional, they have a sense of humor and it has always been a positive experience. They have done maintenance and repairs on her daughter's vehicle, her son's vehicle and hers. They did work on her daughter's vehicle and they called her for payment, it was convenient. They have been fantastic and if they keep staying in business they will be okay.
Frank said they did well , were pretty quick and everything was fine . Sometimes they are a little on high on some things, but as far as the service goes, they are good.
They were able to take me in right away and performed the work (inspection and oil change) and had me on my way in less than an hour.
George said they are the best, there weren't a lot of people here so he didn't have to worry about catching the virus, they provided good service, and he'll be bringing his wife's vehicle in next.
Went in for an oil change, was done same day no issues.
My car inspection was quick and the employee who helped me was very nice.
Very friendly and courteous. Just needed an inspection and it was done in a very timely manner. I just needed wiper blades. What impressed me most was that they didn’t try to tell me I needed or will soon need a bunch of things done.
Chris and his guys are awesome. Always curtious, fast and down to earth.
Rick said he has been going to this business for many years. The service is great, they are very accommodating, the work is done quickly and to his satisfaction.
It was so nice to have one help me with my tire problem Great service and so nice. Thanks
Prompt, honest service
Went there to have my brakes replaced on my car. Great and friendly service. This is my first time having service done outside of a dealership. Based upon prior experience here for inspections I’ve had done for both of my vehicles; I have decided to use Integrity a little more based upon the experience. Keep up the great service!
Very good service.
Thank you for the great service.
I have a Suburban that I have driven since new. I cannot part with it but I do need it to be working reliably. I brought it in because my air conditioning was not working. It has caused me fits in the past few years and I had the compressor replaced at Integrity almost two years ago. The warranty on the compressor is two years and Integrity replaced the entire compressor and ancillary parts at no charge. It is working again and I have another 2-year warranty. What's not to like? I hope this compressor is a good one.
Always satisfied with the work and price.
First Visit. Friendly greeting, quick service, fair price, high integrity.
The staff at Integrity are always kind, professional, and helpful.
Broke our valve stems when exchanging our tires
Honest and friendly. I don’t take my car anywhere else
Took in my vehicle despite I was at the wrong location for my appointment. Took the time to explain why and what was wrong and just genuinely cared. Awesome service!!!
Great place. Excellent customer service,
Work was fine in a timely manner, with a smile! Completely satisfied with my first time experience with integrity. I shall return.
Always great service. Fast and friendly.
Replaced in-tamk fuel pump they gave me a price to start with they had to do a lot of extra work replace a lot of parts but the price remained virtually unchanged thank you Chris
After changing the water pump in my 2008 Cadillac, I asked you to change my burnt headlight They agreed to so it. When I picked up my car, they didn't install headlight bulb. They told me they d were don't want to fool with taking the front number off to change it. I WILL NOT GO BACK TO INTEGRITY AGAIN
They gave me a great price on repairing my vehicle. They repaired what I wanted and what I needed. We definitely take our vehicles to them due to their great customer service and honesty.
I was able to go down the street and pick up a sandwich. I am from Northern Virginia where you basically drive to the station, wait in line until they are ready for you
Awesome service! Had it in and out the same day, they did an alignment , tire rotation and balance. Really enjoy the friendly welcome Chris gives when you walk in
Jess did a great job servicing my truck. I had several issue that were taken care of. Also want to thank Chris for extending the great customer service by helping with transportation.
Jimi said this business has good service and they know what they are talking about. They didn't try to overcharge him when it came to price.
Went in with a bad pull, that I thought would be a tough fix and it turned out to be an alignment issue. James fixes it and drives good as new now.
Excellent service, very friendly, fast, I recommend them.
After hours help with Wrecker service and made sure I made it home
Friendly staff and great service.
Costumer service was great, service was provided in a timely manner and the service to my vehicle was excellent.
Chris provides excellent customer service. They were very prompt in repairing the issue with my vehicle.
Made an appointment, immediately took my car in. About 15-20 minutes later; done.
Amanda said that she got in quickly and it was done quickly.
Did a great job as always, trustworthy and fast. Thanks guys!
This was my first time of going .and the office was very clean ,they had coffee, thing for children to pass there time.the men were very nice ,and explain all what I needed. I will recommend them to everyone. I will be going back to do other work on my car.
Chris and his guys are knowledgeable, fast and efficient. Shop rates are fair, and they are always courteous and helpful.
Fast, professional service and great customer service. Highly recommend!
They do great work, reasonably priced and honest.
Spoke with James. He said they got him in and out and took care of business.
Integrity Automotive is a great name for this business right outside Lake of the Woods. Everytime I get my car serviced there I'm very satisfied with their knowledge, skill, honesty and friendliness. One time my car battery died in my driveway and Chris brought me a new one on his way home, and even installed it for just the cost of the battery stating, "I was passing by here on my way home anyway." Like it wasn't a big deal. It was a big deal to me. And was extremely grateful! Service like this doesn't happen very often these days. They go above and beyond the call of duty!
The employees were polite, knowledgeable, and did the work in a timely manner.
Great people with great service
This shop is a great locally own place.
They were friendly as I waited. They got me out of there as fast as possible which I appreciate and still managed to go the extra mile and clean window☺️
Very friendly and helpful staff. No long wait . Close by.
I have been to your shop now a couple of times. Chris is always very professional, helpful and I believe Honest! I am glad to have found a shop that lives up to there name! I will most definitely return as the need arises.I also appreciate how quickly an appointment is made and how quickly my car is fixed.
They got us in quickly, called with estimate soon after and were priced fairly. Easy and friendly service.
Chris is fantastic. Always takes care of us ! Understanding and. Accommodating! Love this place
I appreciate how quickly they were able to get me in and how hopeful they always are.
Theres not a better Shop around! Integrity Auto is great!
Staff especially Chris friendly. Willing to take the time to explain services needed and not needed. Prices are very fair. Have not had any issues with this car or the others.
Rechecked my vehicle when I had concerns.
From the time I walked in the door I was Made to feel comfortable. In no time at all My oil was changed and I was on the road. Will return.
Started having problems with my car on Saturday morning, called integrity auto and they said to bring it right in to the shop. Was at the shop within five minutes, they took it in and diagnose the problem. Parts were ordered. Took it back in on Monday morning and it was ready for pick up Monday afternoon problem solved.
Friendly efficient service at reasonable prices.
I discovered my wife's car had a nearly flat tire. It turned out that there was a screw imbedded in the tire. I called Integrity less than an hour before closing and they were able to patch the tire quickly.
Got a state inspection done super quick! Nice waiting room and friendly.
Kaitlin said it was great.
I am pleased to have all my vehicles serviced by Integrity. Every time I’ve taken my cars there they have been prompt and actually look for the problem that exists and fix it. Not doing a “well We think it’s this” and a day later your back in for the same problem. No they get it right the first time. I highly recommend taking your car to them for anything you need done. They’re full service including inspections, front end alignments and more.
Had an oil change and State inspection and was in and out in less then 45 minutes. Only thing negative I can say is oil change price is a little bit higher then I normally pay but overall nice place to get work done.
Jerry said this business was good and they have been good to him.
Happy with services to all three of my vehicles
Good customer service
Alex said everything went fine at this business. He didn't have any problems with the service.
I got an appointment on the day I called.
No fuss, no drama and a job well done.
we found Integrity Auto a few tears ago and have never gone anyplace They are fast and never pushy about what needs to be done and the customer service is outstanding . you are treated like a real customer they know who you are when you come thru the door
Fast and friendly.
John said they took his vehicle right in and got the inspection done.
Chris worked with me on all of my request. My wife's sebring is a convertible, and I requested to be kept inside due to possible rain. Not a problem, already done. I trust Chris and his crew, even though I may not like the news I get (hi mileage cars).
Chris said they love this place. They are pleasant, honest and only find things that are actually wrong with their vehicle. They tell them what they need and are very honest about it. Chris at the front counter was so polite and kind and all the mechanics were so pleasant and skilled. They were terrific. He couldn't say enough good things about them, they're great.
I.A. always give quality and knowledge service.
The service was excellent and quick with a nice staff!
Chris and Jake both are very professional and polite.
Went for a Virginia inspection. Quickly done. Comfortable waiting area. Good service.
The staff is very friendly and we received great service
I had a slow leak in one of my tires for over 2 weeks. Stopped into the shop and they got me in right away. After removing the screw in the tire, they had it repaired and me back on the road in no time. Clean environment and friendly staff.
I thought I had two bulbs to replace, turned out it was 3. For them replaced for what the dealership would charge for 1.
The employee's are the greatest. They always treat you with respect and do not try and upsell you on unnecessary work.
We brought my 2008 Ford Focus in for a state inspections and everything went well. The mechanic made a few recommendation to help me get extra life of my car. I think we will take their advice and have the work done shortly. Great people at Locust Grove. Thanks
Showed up without an appointment to get my Acura inspected. Was asked if I could wait 20 minutes. Staff was very friendly and personable. My vehicle was finished within the 20 minute window even though I had anticipated a longer wait. Very happy with the service.
Work done promptly at appointment time. All my questions answered so I could understand them.
Mikayla said they are really nice and let her know everything that was going on. They had to order a part, it came in quick and they are really good.
Frank said the service was good, but not perfect. He would recommend this facility.
Many times at NTB in Fredericksburg and in Northern VA I have spent 2-3 hours waiting for completion an oil change. Not here! Reliable and fast!!
Chris got my car in when he said he would. Work was done properly and I trust them.
No problems at all. My other place takes five hours to get anything done and they want your arm, leg, and anything else they can. These guys took half an hour and $40 and I couldn’t be happier.
Took my brothers car in for a state inspection so when he gets home from deployment he has something to drive, they found a minor issue with the car and handled it for free. Great customer service, very quaint and clean waiting lobby, in and out. Overall a very pleasant experience.
Really the best customer service ever. Chris saved the day, and got us both to work. And he got me the best deal possible for my emergency tire purchase. They go out of their way to help!!
I am always impressed by your customer service, and your craft. I appreciate the honesty and hard work. It feels as though your recommendations/work are based on how you would take care of your own vehicle. Thanks!
Clean, friendly, honest. Always a positive experience for a unpleasant happening.
Very nice, quick service, I’d go again if I have problems with my car!
These guys are great had a minor issue with passing inspection and they quickly helped me correct the problem and got me otw to work as I only have 1 current source of transportation really cool guys
Nancy said they treat her well there.
My old truck had a failure in the ABS. When I took it in and left it I was told on the following Monday that the ABS control module needed to be replaced. The service adviser said the junkyard part was about $100 and it would take about $100 in labor. The part would be delivered by a local junkyard on Wednesday and the truck ready on Thursday. Saturday I was told by one of the owners that they only had one technician on duty and he was too busy to do my truck. The truck was finally finished on Monday and I had to pay around $350 for parts and labor. I needed the truck so I paid. I've been to this facility before and had good service. What happened?
Just needed state inspection, this visit, even though I waited to last minute, there was other customers and busy wait was not long got me in and out no problem... Thanks to entire staff..,
A little to expensive than other places
I have been generally very pleased with all my dealings with Integrity Auto. Employees are friendly and knowledgeable and any work done has been done well.
We just needed a Virginia State Inspection, but I couldn't be happier with the service they provided! A headlight bulb was replaced, sticker applied and I was on my way in 20 minutes.
Thank you for servicing my BMW three series having just moved from Fredericksburg, We have used Mullens Garage for 14 years. It is great to have similar superior service In close proximity to Lake of the Woods.
Every time I call, they get me in that day or a day or two later. Chris explains things and Tom has been a great mechanic on my car several times. It's nice to have a local mechanic that we can trust! I bring several of our cars here. Thank you Integrity Automotive!!!!
Very impressed with our first visit to this shop. We only got a state inspection but will get our next service issue taken care of here.
My new favorite repair shop. No wait, quick service and the staff is awesome, good natured and friendly. Its a nice shop and was able to get my vehicle in the same day I called. My family and I will go there from now on. Will also refer this place to everyone I know! Thanks a bunch Integrity Automotive ??
We ALWAYS take both our car and truck to Integrity Locust Grove! Have always been satisfied with the service they provide. Thank you for being here Integrity!!!!!!!
No appointment walk-in for an oil change. Done and gone in 45 min.
Very helpful and made sure to explain and show me what exactly was wrong with my car. Gave me advice on the best route to get it fixed that would save me money.
Work done very promptly.
Staff was friendly while checking in. The shop finished a state inspection in less than 30 minutes while I waited in the lobby. Clean lobby for waiting.
I just got my minivan inspected for the year. The staff was very friendly and the inspection didn't take long.
Brittani said the business does the work on the vehicle fast and the people are nice. She said that overall it was a good experience.
This is a trustworthy auto shop
Excellent service. Have always been honest and have never tried to take advantage. Work done has always been quick and fairly priced. Been going here for years and never a complaint.
Paulette said the staff was polite and professional. They did quality work without any problems and answered all of her questions. A great bunch of guys.
Eric said the employees are good people, friendly and they get the job done right the first time. He stated that he thinks they do a great job and that he wants them to keep it up.
Great small town customer service! It’s so hard to find nowadays, but these guys nailed it. Will definitely be back for all of my auto maintenance and repair needs!
I've been going to this place for a few years now and these guys are great, the manager Chris will go out of his way to make sure that you're taken care of. They will never sell you something you don't need and will always give you and affordable price. I refuse to take my car anywhere else but here, keep up the good work.
Joseph said they treat him good and his son's vehicle is in there right now.
Excellent customer service as always!
Chris was great!
Clean, pleasant atmosphere, like the questions asked and if I didn't know what they are talking about, service person willing to check it out and inform me what may be additional problems.
Very nice staff. Very good service. I apologize for getting angry because I was shocked at the price I was charged for the light bulb ($20) and installation($9).
Efficient, great service! Courteous staff.
Very professional, they kept me informed as to the progress of the repairs. Even cost less then what they originally quoted!
On two different occasions I needed a tire repair on a Saturday and they were able to fix it without a hassle!
Had routine service on my car this.morning. it was completed in a timely fashion and sure beats having to drive across town for service and having to wait for an hour and 1/2. Thank you.
I could not have asked for faster service! I thought as a drop off it would be a day or two, no, they called me shortly after opening, reviewed the needs and recommended items with me. Had the work done by that afternoon! And it didn’t cost me an arm and a leg!
Tom said he didn't have any problem getting an appointment and they took his vehicle in right away. He said they were very cordial and friendly.
Michael said Chris, the manager always is very helpful with everything he wants done and always has an answer.
James said the staff were extraordinary, helpful, courteous and do the right thing. Chris is superb. They loaned him a personal vehicle while they were working on his vehicle.
I had another tire blow out brought it in and was told cant replace tire so, I ask nicely if the spare trie could go into the back so I can drive into town get another tire, and don't understand why I go charged $23.00???
I had a nail in my tire and the work was done very quickly
Thanks Chris for awesome work. I highly reccomend anyone to do business with Integrity Automotive.
All the guys that work they were great they work with you very very happy
Scheduled me right in for car inspection. They have my future business for sure , thank you !
First time here last Saturday. Woke up to a flat-tie so pumped it up and headed out to find a place open that could plug it. After a few places I stopped at all closed, I found Integrity Automotive. Diane the service writer was friendly and helpful and got me in within 10-minutes. Even though it wasn't my tire after all but a cracked wheel ! ?, I had them quote me a replacement wheel and set of tires. The thing that impressed me about the simple experience was that the technician (I believe his name is Tom) used an actual torque-wrench to accurately tighten the wheel lug-nuts ! No other service place had done that before ! Summing it up... Great Service, pleasant and friendly staff and good prices. Highly-recommended ! John Locust Grove, VA.
I get all of my vehicles serviced at Integrity. The staff are friendly and helpful. Always ready to answer questions or explain details of services.
They were flexible enough to squeeze me in at the last minute for my car inspection. A lot of places (most) would have just said ‘we’re closing’ and left it at that.
Customers service is great. They are upfront and honest, really couldn't ask for better car service :)
I have taken several of my vehicles there to be serviced. My son continues to take his there. Fair pricing, up front on pricing.
William said Chris was very helpful. He got the vehicle through quickly. He would recommend this business for service.
I had a leak in one of my tires-they fit me in on short notice on a Saturday, and removed a small nail. They are always friendly and professional, and do a great job.
Great fast and friendly service and staff.
I’ve been bringing my other vehicles into Integrity for a while. I trust them to tell me what’s wrong without charging me for stuff I don’t need. Had a bad vibration when braking. My rotors were warped badly. Replaced the front brake kit (pads, rotors and fluid). And they got the parts $100 cheaper than was quoted.
See title, says it all... Yes I put stuff in wrong box?... But highly recommend.
The service writer is very friendly and kind. I liked him very much. He manages the office well. My only complaint is with the cost of the light bulb I had installed. That was clearly a rip off of the customer. For this reason I will be going to a different auto repair shop.
As always they crew is very accommodating to your needs. I needed a state inspection done as soon as possible so I could get to work and they had me vehicle done by 8am!!
Clifton said the business is quick and easy with nice people.
Top Notch service. Friendly staff. Short wait, TV and coffee available. Uniquely qualified to handle all of your automotive needs. My first visit and I will be back.
Picked up my C4 vette yesterday that I brought in because the AC was not working. Drove home and the AC worked perfectly, was very pleased. After I got home, I had to go to the store and when I turned on the AC, nothing but warm outside air, just like when I brought it in. Oh well, life is full of challenges, will bring it back Monday morning...
Always satisfied with Integrity’s work.
Chris and staff are very nice. There professional and great at what they do. I have never had to wait long for simple work like oil change or safety inspections. We take all our cars there to be serviced. There prices are fair.
This is a really nice, honest, and helpful shop. I will never use anyone else.
Alex said the business took care of his vehicle within a few days. They had the problem fixed and he got it back. He said they did a good job.
Kathleen said the staff was polite, on time and cheerful.
Freindly. Knowledgeable. Accommodating. Fair prices. Good guys to do business with.
Ed said they have always been very friendly. He's treated well. They do what they say. There has been no issue with them.
Consistent superior technical and customer service!
I have used integrity 3-4 times, including brake job, oil change, and state inspection. They always call me to keep me informed of progress. Prices are good. I recommend them!
Outstanding service and professional staff
I was happy to find a place that would inspect on a Saturday! It was quick and painless.
My dealings with Chris and his staff have always been productive and thoughtful. Recently, I had my 2003 Subaru Baja in for an inspection and oil change. I asked Chris for some pricing information. He gave me the "good" service option charge when I asked for the "best' service option, he told me, "You don't need it." Ordinarily, this question would have resulted in a litany of reasons why there is a dire need for the more expensive option. Furthermore, I was presented with a "preview of coming attractions" report that identified areas that will need to be addressed in the future since the vehicle has close to 200,000 miles on it. All in all, I can recommend Integrity Automotive Inc., without any reservations!
Excellent service. These guys are great! Looking to come back and get further service through integrity. Thanks guys!
The guys at Integrity in Locust Grove are an awesome team! They have always put me ," the customer" first, even after normal hour of operation! I owner is awesome,all around great guy! Chris and the guys are on their game to get me in and out! I would 100% recommend Integrity!
You fix what needs to be be fixed. Some other places find stuff to fix and charge hundreds giving you no choice but to pay up. Thank You.
I woke up this this AM realizing it was Aug. 28 and my auto inspection expired at the end of the month, I was sure I would be waiting for hours in a long line of equally tardy and cranky people. How delighted I was to find only calm, efficiency, pleasant service, smiles and a relatively short wait. I should have realized this is the way my visits to Integrity are always this way. A pleasant experience for a chore I always dreaded in the past. Thank you Integrity.
They took their time to listen to my concerns. Very knowledgeable technician and front office staff! Took care of my air conditioning issue the first time! Will definitely be using them for future needs. Thanks to everyone!
I didn’t realize this establishment was so close to my residence. My daughter and son in law recommended them to me. First I called for an appointment and was told your establishment opened at 7:30 AM and went by first come, first serve for yearly Inspections. This was great for me as I am an early riser. I had been taking my vehicle to a well known name establishment for oil changes and they let me know that I would have an expensive bill with them in another month at inspection time. I moved to VA 3 years ago and took my vehicle there regularly. BUT not anymore!! I’m not stupid because I’m a woman. Before my husband passed away he owned a garage business for many years so I’m pretty savvy on vehicles. Integrity inspected my vehicle in a decent amount of time and did not “rip” me off. They will get all my return business!!
Great job. Great timing. Great price.
Took my car for the first time for an inspection was told about an hour and a half wait came back within 45 mins and the car was already inspected and I was able to continue with my errands earlier than I expected
Have been taking our vehicles their for over 2 years and the people there are the best. They do not try and sell you service you don’t need.
Excellant service to check items described.
Every time I go they know my name. The service is done right away, and the price is fair.
I find that the discussions with the workers are always extremely informative and accurate. I make sure that I take my car for repair whenever I experience a possible inconvenience of operation of an auto.
Fantastic service from Josh and Dianna Chris at the counter has been unpl Asante to work with in the past
Always a pleasure to do business here!
My vehicle was brought in for service because brakes were not working. I feel that the amount I was charged was too high for this service. The reasons are: I was charged $40.65 for brake fluid. I do not know how much was needed but you can get 32 ounces for under $7.00. I was charged $25.50 for brake line coil for a qty of 5. I do not know if that was 5 inches or 5 feet. I think that the labor charge of $295..84 was excessive. I do not feel that this job should have taken 3 hours. I was given an estimate of $338.65 before they started the repair and I thought that was on the high side. Irving Grimes
I enjoy taking my cars there for service. Service done in a timely manner, friendly and knowledgeable staff. Reasonably priced. I would recommend their services to anyone.
Repair recommendations are spot on and honest. No unnecessary or shady crap. Great staff, on time, and fair pricing
Kyle said things went well with the service provided by this business.
Very courteous and quik
Consistent professional and technical service.
We were getting ready to leave for a 2 day getaway to Busch Gardens for our kids. As we were prepping the minivan, we realized not only had the inspection expired but the tire was flat because it had a nail in it. Integrity Automotive got us in immediately, were able to patch the tire safely, changed the oil, and got the inspection done within 1-1.5hrs. They genuinely showed care for our situation and provided fast service. Yes, we could have taken our 2nd car instead of the van, but that would have meant having 3 kids side-by-side in the back seat, including one in a booster seat, for hours at a time. As any parent knows, being able to spread kids out across a minivan ensures a more peaceful journey. Very grateful to Integrity Automotive for taking care of us quickly. The van drove great, and we had a wonderful trip!
They were able to get my vehicle inspection ready for a great price and worked with me to make sure I got exactly what I needed!
The service was prompt and the cooperation outstanding. It is a pleasure to do business with Chris and his team.
I like the positive atmosphere . This shop called with any issues and told me exactly what was wrong. I had 2 tires put on. I would recommend shop manager checking over work. Making trip to Florida and must of lost the wheel weights. Been jiggling for about 400 Mike's. But I still would recommend. Honest shop. Thank you guys
Dean said he was very pleased with everything. They were very courteous. He would use them again.
These guys at Integrity Locust Grove are the best! They have been so helpful to me as a newcomer to VA and each time I need them, they just get better and better! Service is superb and prices are reasonable. I am so glad they are so convenient to my home.
Very impressed today with integrity :-) The staff members there are very helpful and very kind. Today was an awesome experience, I will certainly return in the future. Thank you
I appreciate your getting my car in to be inspected. You were able to do it with no warning. Thanks for you professionalism.
As always great service from Chris and his team would recommend to all Thanks for Great Service
We have been there a few times now and everybody there is so prompt and friendly on top of great service.
Paul said he dropped off his vehicle for an inspection and that they told him it would be ready by the next day. They were able to get it done the same day. He is very happy with what they did.
Thanks for getting me back on the road last Thursday. Seems our local Nissan dealer missed something when I brought my Frontier in for service. Why did I drive 30 miles when I could have gone to Integrity? ....please don't answer that!
They provide great service at a fair price. Everyone is very friendly and helpful.
I now have A/C in my car again. Air is coming out nice and cold. Thanks for a great job.
Very friendly and accommodating
Very good at determining what the problem is and a reasonable solution.
I needed to get my husbands car inspected last minute so I called Integrity and spoke to Keith. They were very accommodating with my schedule. My inspection and oil change were complete in less than an hour. They have a nice waiting room and have tv and self serve coffee. I’d definitely recommend Integrity Automotive!
I bring my family vehicles here for all their work, close to home, reasonable prices and great staff. Very happy with them.
No problems. New to the area and Integrity was recommended by neighbor. So far so good.
I called later in the day and they were able to diagnose and repair my wife's 2010 Explorer while I waited. Perfect!
Turbocharger oil line replacement. Took a little longer and cost a little more than originally quoted. Satisfied with work and cost.
I always use Integrity, they are great. The Main St Intgrity just did a super job on my car and Kim was awesome!
Gary said he would recommend this business for service.
Chris provided great customer service with a smile. Vehicle was in and out quickly.
Good customer service. Took me in at my appointment time and got me back on the road in the time they told me.
Great place fast, professional and great custsmer service
Good customer service. Everyone appears to work as a team.
Chris called me to offer a refund or credit. He explained the situation, admitted their mistake and asked if I would consider a refund or credit. I accepted the credit and will continue to use Integrity Auto.
Chris said that the service went well.
Malinda said the service took longer than expected .
Integrity Automotive routinely does exceptional work at reasonable cost!
Always courteous and polite. Takes care of my car whenever needed. Our family has many vehicles and Integrity Auto has been able to repair, maintain and keep our inspections current. Thank you for being a great team true to your name
Blane said they performed the service he requested. It was an unusual service but they did it a timely manner.
They are very professional, courteous, and do excellent work in a timely manner.
Friendly and efficient service. Employees are knowledgeable and courteous.
Same day service for State Inspection. Friendly & helpful staff.
Started off a little Rocky however, the shop staff has truly tried with diligence to make it up to me. I need a go to when I need it. As of now, integrity is it. The staff has been knowledgeable and professional. A special thanks to Chris, Jake and Josh. Thank you for your awesome service.
The team at Integrity once again serviced my Suburban. This time it was for my annual inspection but it was done quickly and professionally. I had a marker light problem which I caused and I resolved with the help of the inspector. Once resolved I had my sticker placed and was given some advice on maintenance that would be needed soon. The people at Integrity always have their customer's safety foremost on their minds.
Love this place. They have always gone above and beyond for me. Thanks to them my little "demon" car is back on the road again. They are always conservative with repairs and explain everything. Thanks for always doing such a great job!
When I got there, they told me it would be 45 minutes to an hour for my annual inspection. I was out within 20 minutes.
Just stopped in for an inspection. Owner is nice, mechanics are nice.... always a great place to take our vehicles when they need work done. Awesome shop!
In and out in a timely manner
I was quoted $243.26 before having the work done. When I showed to pick up my vehicle I was charged $358.75. Would have been nice to know that I needed an alignment which cost an extra $99.49.
Chris, the manager is very pleasnt to deal with. He maintains jovial mood, even when busy. Work gets done. “Next,” just like a barber shop. A great place to take your car.
Overall great customer service and reasonable Pricing
I’m new to the area and called on a Friday morning to see about getting an oil change and state inspection and they fit me in right away. Friendly and helpful staff and did a wonderful job
Very Courteous, and a great value to me? I would definitely recommend this business to anyone.?
Great job on strut replacement.
Your mechanic Tom, provided a professional, expedited and courteous service. Nice to have an honest and trustworthy service station. Thank You.
Integrity Auto is trustworthy. They always take care of our needs and we are confident the job is done right with no unnecessary add-ons. We feel fortunate they are our neighbors.
The problem was diagnosed and fixed but took almost a hour. The cost was $23.95 to put a plug in the tire....a little extreme I thought.
Great and fast service. Very friendly staff
We went in early in the morning to get our car inspection completed. They were quite quick, kind and thoughtful.
I had my first visit to Integrity today. What a pleasant surprise ! Super nice crew takes personal care of my auto . Carefully fixed my car for a fair price. All the guys are real nice. I am very happy to discover Integrity Auto and I will definitely be back . Very satisfied. Thanks Integrity!!
Chris is always willing to help us when we call. No problems thus far.
The rest of my family mostly enjoys bringing their vehicles here and don’t tend to have an issue. However, out of the few times I’ve brought my vehicle I’ve left a little annoyed. All my visits have only been for an oil change. The oil change itself is fine but almost every time my vehicle is at the shop it’s there for a very long time. Plus, I’ve always had to call to get the status of if it’s ready or not. All other places I go keep the vehicle less than 2 hours for an oil change and THEY call ME when my car is ready. Strange that I get no notification from here and it seems to take forever. One time last year my vehicle was there for 2 days for an oil change because they were “busy” even though I had an appt... So, last weekend my issue was once again, no communication about my vehicle’s status. I had an appt for an oil change and state inspection. I had to call to find out if my vehicle was ready and it was 10 minutes before closing and they were closed the following day. The guy on the phone said “well you told me you’d call”. Which... maybe I did? But maybe that’s because that’s what I’m used to with this place is having to call to find out if my vehicle is ready which is why I said I would. Who knows! So I was a little annoyed rushing over there... I got dropped off at the shop and walk in and the same guy who I just had talked to 10 minutes ago says “Well I didn’t know if you’d want to take your vehicle off the lot or not... you failed your inspection”. Seriously?! I just talked to you on the phone 10 minutes ago. Why wouldn’t you mention that? The first mistake was not calling me to tell my vehicle was ready. The second mistake was not calling me to inform me I did not pass inspection. The third mistake was not bothering to tell me I failed inspection when I finally called you. There were 3 missed opportunities to properly communicate with your customer. I just can’t say I’d come here again or recommend it. I want to support a local small business. I also think it’s convenient that I live right around the corner. But... bad communication makes it way less convenient and makes me want to take my business into town instead.
Integrity is the only place my car goes. Customer service is top notch- polite, professional and prompt. Rates are very reasonable and affordable.
Chris at the front desk was great, he listened to my concerns and recommended that they do an assessment of my brakes. Jake was the mechanic and said that the brakes were good and only minor adjustments were needed. Came out of there very satisfied at a price that was well below what I had imagined.
Friendly prompt competent service at a reasonable price
Clifton said everyone is really nice there.
Lewis said they did what he asked them to do.
Riddick said they were fast, they were efficient, they were very courteous and they are good people to work with.
Reliable service, courteous. Vehicle was ready when promised. Overall great customer service.
Edward said he was told they could not fix his vehicle and they pointed him in the right direction.
Professional staff. Service was on a first come but the staff keeps you informed on progress. Open on Saturday was most helpful. Thanks.
Excellent service. Called at 1100 to get a quote to balance and rotate my over size tires on my Jeep Chris asked how soon can you get it here. Fast turn around time had it done in just over a hour.
I dropped off y treasured convertible just minutes before closing and asked if it could be put in garage over night for early state inspection the next morning, or should I put the top up. They opened a bay door so my Pony could rest inside over night. Then Saturday morning I got the call a little after 9:00 that she was ready to be picked up. All was OK, and she is ready for a summer of fun in the sun. Thanks again for accommodating my special request and rendering such fast service.
Great service very knowledgeable
I took my truck in for a grinding sound, they told me brake pad came dislodged, so i payed for that, then next day the grinding came back, took it back they said it was the hardware for back break needs to be replaced, payed for that, then didn't even get out parking lot and was making a new sound, they forgot a bolt didn't pay anything. And not even 2 days later the grinding sound is back. Haven't taken it back need to find a new mechanic in locust Grove area.
I have become a regular customer because the timeliness and professionalism beat the nearest Toyota installation. Integrity has the manufacturer's service schedule in its system and fulfills it on schedule. A smaller installation, it is good to know that the manager keeps track of his customers. A first rate operation.
The last time I went to integrity it was $50 for them to look at and diagnose my vehicle. This time I already had the engine light code and they charged $100 to look at my car to basically tell me what I already know. Then the price they wanted was ridiculous. I was just at autozone to get the code read and to buy the part there was $200 yet integrity said the part was going to be over $400!
Honest, excellent technicians and amazing front desk staff. Very caring and customer oriented. Glad to have them in our community.
Consideration for offering great repair and discussion with the car owner is extremely professional and accommodating. All repairs I have experienced with this repair company have been excellent.
Great and always fast service
Very punctual and actual service cost very close to estimate
I needed to get my Fusion inspected. I called Integrity Automotive up early Wednesday morning and spoke to Chris. He asked how soon could I get there. I could have been sitting in a long line at the dealership. Instead, my car was inspected almost immediately. They are always helpful and are willing to work with you. Many times, they will give me a ride home if I have to leave my car there. They have also come to pick me up when my car is ready. They do excellent work. I highly recommend Integrity Automotive. They are friendly and honest.
Stephanie said that the place had the best prices in town, were professional and did what they needed to do.
These people are at the top of this industry. They accommodated a request for two state inspections immediately and also provided me with low/no-pressure recommendations for future work that I needed. Having had my fill of the large chain “recommendations”, theirs were accurate and reasonable. Trust is important and they have mine.
This is the ONLY place I will take my car for mechanical work. I will only see Josh. I’m a young female so shops tends to take advantage of that. Not here, they never try to up sell or over charge for services I don’t need. HIGHLY RECOMMEND
Quality service. Fixed my AC . Very happy customer.
Glad to have you in the neighborhood. We need an automobile repair service we can depend on.
I enjoy taking my cars to integrity. I don’t feel they are looking for or making up problems that don’t exist. I trust them completely with servicing my cars. They have excellent pricing, and get your car in and out in a timely manner.
Thanks for working my truck in for inspection and taking care or the marker lights so we are good to go for another year!
Quick and thorough
Great service and reasonable prices. They go beyond expectations . Won’t take our vehicles anywhere else
These guys are friendly, honest, straight forward, and Intelligent. Pleasure to deal with the entire staff and when they tell something... that's what it is. Great garage, great people, and great service. Never go anyplace else with my Yota. God Bless Em!!!!
Integrity Automotive lives up to their name! Great local business!! I’ve already referred one customer. I strongly recommend this company for your motored vehicles!
Just 3 words: Simply Fantastic Service. Your business has given me confidence again in trusting my vehicles to a provider. I sincerely trust you all from price to work well done. -Michael Phillips, Locust Grove
Were very nice and polite. Quickly took care of my inspection.
I bring my Corvette to the service site each year and can rely on the mechanic to give it a thorough safety inspection in a quick and reasonable time. Great people to work with.
Had a state inspection performed. Guys we’re nice and helpful. Very convenient. Thanks for Great Customer Service!
We have taken all our vehicles here since they opened in Locust Grove. Very fast service. Thorough! Detailed! Honest! Reasonable prices. The staff are extremely polite and try to assist over and beyond
Great service, friendly representatives
Customer service and workmanship is great. Always friendly and keep you updated on your vehicle.
Received great service as always. Found a mechanic we can trust.
George said they gave him good service. They did a great job.
People are nice but prices are OUTRAGEOUS. $54.00 to replace a bulb. Representative said it was the labor. .....from the time the mechanic took my keys to when I checked out was less than 20 minutes!!!
Clean waiting room, work is done right
Had an estimate from another “big box” repair facility for a boot repair and it seemed high. Called you and asked for an estimate — yours was $100 lower. And you were able to repair it immediately. The repair was complicated by a stubborn axle, and you spent at least an extra couple hours getting the job done — long after your closing time. You didn’t blink. Just finished the job with a smile.
I was able to get two cars inspected before the big DMV for the LOW visit quickly.
Why I love Integrity Auto? They fix what you want fixed at a good price. They provide recommendations, but are not pushy and don't try to up-sell you.
Being able to trust the people who are working on your vehicle and know that they are telling you exactly what needs to be done and nothing else is such a pleasure. I have been going to Integerity since they opened over a year ago and have been pleased with everything that has been done with my car. Being able to trust the people who are working on your vehicle and know that they are telling you exactly what needs to be done and nothing else is such a pleasure. I have been going to integrity since they opened over a year ago and have been pleased with everything that has been done with my car.
I needed my car inspected. I walked in and was greeted right away. They took my vehicle right in, I was able to sit down and read the morning paper, and the next thing you know my car was already finished and brought out for me to drive away. A great experience. Many thanks.
I'd recommend bringing your car there, I brought my Van for inspection and they were really nice.
We needed an oil change - way overdue. I called and got an appointment for the next day. It was done quickly and right and we were able to get an early start on the rest of our day. We plan on making an appointment to take our truck in for an oil change.
I have been taking the Ridgeline to Integrity since they opened in Locust Grove. Service appointments are easy to obtain and since I normally wait in the lobby promptness is appreciated. The work has been exceptional.
Fast, friendly service even though it was just an inspection.
We LOVE that you are so close to where we live and that the work you do is always accurate and great! Will recommend you every time!!!!!
Excellent service given on short notice. I was not asking for a lot, just wanted a vehicle I was test driving checked out. They answered all my questions, explained clearly the various issues they found and options for fixing them, and provided a nice report to take back to the dealer. It really helped in negotiating a great price!
Chris and his group were awesome! Friendly, efficient and didn’t break the bank!
Melody said the business was quick, courteous they squeezed her in when they were busy and she had no complaints.
Indiana said everything was satisfactory.
Campion said the business took care of him.
Robert said that the place was a great place, he really likes them, they're not huge and really care about their customers.
Personnel was friendly and courteous. They told me all about the issue in clear words I could understand.
Location to my home is great benefit. Chris is always willing to work with me. Always greeted by name. The techs have always been great.
I am always glad to visit Integrity. The service is great and the people are friendly. Work is good, as well as pricing. Excellent service.